Harvard Business Review Says Test First, Then Interview

Harvard Business ReviewThe Harvard Business Review recommends having all applicants complete pre-employment tests before reviewing resumes or conducting interviews. Click here to read the HBR article titled “When Hiring, First Test, and Then Interview”

The article explains, “Many service companies, including retailers, call centers, and security firms, can reduce costs and make better hires by using short, web-based psychometric tests as the first screening step. Such tests efficiently weed out the least-suitable applicants, leaving a smaller, better-qualified pool to undergo the more costly personalized aspects of the process.”

According to the article, “If more service firms took this approach at the start of the hiring process, they would reap a better workforce and streamline a function that consumes enormous resources.”

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