Hospitality and Guest Services Pre-Employment Testing

Hospitality and Guest Services Pre-Employment TestingHospitality and guest services organizations use the Optimize Hire Pre-Employment Test to improve hiring decisions. The Optimize Hire Hospitality Pre-Employment Test is a 10-minute hospitality aptitude test designed to assess which job applicants will perform best in hospitality and guest services jobs. The Hospitality Pre-Employment Test measures 9 traits including  Cognitive AbilityPersonality, and Motivation to help hospitality and guest services organizations hire reliable, hard-working employees with a focus on customer service. Led by Dr. Adam Grant, Optimize Hire helps organizations fill jobs in the following hospitality disciplines:

Assess Applicants Now

  1. Click here to assess your applicants now
  2. Assess an unlimited number of job applicants
  3. See all of the test results

 

What’s Included

  • Customized online application page for your organization
  • Customized job descriptions
  • Tools to help you quickly post the job description online
  • Assess an unlimited number of job applicants
  • Online Applicant Tracking System to manage your job applicants
  • Structured interview guide that is tailored to each applicant
  • Pre-written emails (e.g. Rejection and Interview emails) to send to applicants
  • Step-by-step guide to hiring best practices

Case Study: Pre-Employment Tests Improve Hospitality Organizations’ Performance

In a meta-analytic review to predict customer service and sales performance, Drs. Mount, Barrick, and Stewart analyzed 11 studies of more than 1,500 individuals. They found that several Personality traits predicted performance for jobs with high interpersonal interactions. The Optimize Hire Pre-Employment Test scores candidates on these key traits and others to predict job performance:

Pre-Employment Test Revenue - Optimize Hire