Call centers across the nation use the Optimize Hire Pre-Employment Test to improve hiring decisions. 

Developed by Dr. Adam Grant at The Wharton School of the University of Pennsylvania, the Optimize Hire Call Center Pre-Employment Test is one of the shortest hiring assessments on the market with an industry-leading completion rate of 96%.


What we test

 

Nine individual traits under these three areas are assessed to help us predict which candidates will be the highest performers and stick around the longest. We also add any custom traits or skills our clients want to assess.

pre-hire test pre-employment assessment cognitive ability

cognitive ability

pre-hire test pre-employment assessment personality

personality

pre-hire test pre-employment assessment industries call centers motivation Optimize Hire

motivation


Assessing and hiring candidates is easy.

 

pre-hire test pre-employment assessment industries call centers how it works

sign up and start testing

Getting started takes just a few minutes whether you're using our built-in applicant tracking system or using a third party like iCIMS. Completing the assessment should only take your applicants 8-10 minutes, making it one of the shortest on the market.

 

pre-hire test pre-employment assessment industries call centers how it works

rank candidates and interview

Candidates are automatically ranked by their assessment score. Optimize Hire also provides custom interview guides, with suggested questions straight from experts at the Wharton School based on each candidate's specific answers. This will help you probe your candidate's specific strengths and weaknesses to see if they're truly a good fit for your company.

 

pre-hire test pre-employment assessment industries call centers how it works

Hire productive, happy employees

Check out our validation studies to see the incredible results our clients have had using the Optimize Hire assessment. If that doesn't convince you, we'll do a validation study just for your company, too.


 

Our Clients

To learn what we can do for you, give us a call at 800.330.2020.