What you’ll get

Retailers across the nation use the Optimize Hire Retail Pre-Employment Tests to improve hiring decisions and reduce turnover.

Developed by Dr. Adam Grant at The Wharton School of the University of Pennsylvania, the Optimize Hire Retail Pre-Employment Tests are among the shortest pre-employment tests on the market with an industry-leading completion rate of 96%.

Our pre-employment tests help retailers increase retention, sales revenue, and customer service ratings among other job performance outcomes. Click on any of the orange blocks below to learn more about the studies we’ve conducted to prove it.


Sales Revenue

Customer Service Ratings

What we test

Optimize Hire Retail Pre-Employment Tests assess traits in the following areas to predict which candidates will stick around the longest and be the highest performers. If you’re looking for customization, we’ll connect you with a researcher at the Wharton School to discuss the right trait add-ons for finding employees that will help you meet your specific business goals.

Pre Employment Testing for Cognitive Ability

cognitive ability

Pre Employment Testing For Personality


Pre Employment Testing For Motivation


Traits of reliable retail employees

The following traits are proven predictors of job performance and turnover for retail employees according to the Bureau of Labor Statistics and decades of psychology research. The Optimize Hire Retail Pre-Employment Tests can assess any combination of these traits and others that are specific to your company needs.

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations

  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks

  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude

  • Integrity — Job requires being honest and ethical

  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations

  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace

  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job

  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations

  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done

  • Initiative — Job requires a willingness to take on responsibilities and challenges

  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks

  • Persistence — Job requires persistence in the face of obstacles

  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job

  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction

  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems

  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems

Popular retail positions tested

Clerk, Customer Assistant, Retail Salesperson, Department Supervisor, Key Carrier, Shift Manager, Store Manager, Buyer, Display Specialist, Merchandiser, Marketing Associate, Cashier, Customer Service Representative, Help Desk Manager, Stocker, Product Specialist, Stocking Associate, Mystery Shopper

Assessing and hiring candidates is easy.


how it works cognitive ability pre-hire test pre-employment assessment Optimize Hire industries retail

sign up and start testing

Getting started takes just a few minutes whether you're using our built-in applicant tracking system or using a third party integration with a company like iCIMS. Completing the assessment takes applicants only 8-10 minutes, making it one of the shortest on the market.


how it works cognitive ability pre-hire test pre-employment assessment Optimize Hire industries retail

rank candidates and interview

Candidates are automatically ranked by their assessment score with scores tending to follow a normal distribution. Optimize Hire also provides custom interview guides, with suggested questions straight from experts at the Wharton School based on each candidate's specific answers. This will help you probe your candidates’ specific strengths and weaknesses to see if they're truly a good fit for your company.


how it works cognitive ability pre-hire test pre-employment assessment Optimize Hire industries retail

Hire productive, happy employees

Check out our validation studies to see the incredible results our clients have had using the Optimize Hire Retail Pre-Employment Tests. If that doesn't convince you, we'll do a validation study just for your company, too.

Our clients

To learn what we can do for you, give us a call at 800.330.2020.