Frequently Asked Questions

If you find that your question has not been answered here, please call 800.330.2020 or fill out our contact form and we’ll get back to you within a business day.

What is pre-employment testing?

Pre-employment testing is a tool used by thousands of companies across the world to hire more efficiently and accurately. Job applicants complete an assessment to evaluate certain behavioral traits like cognitive ability, personality, and motivation, or hard skills like Microsoft Excel and coding in a certain information technology language. Pre-employment tests can vary widely in the traits assessed, quality of the questions used, and length, among other elements. The Optimize Hire pre employment tests are customizable and can assess whatever traits or skills you’d like to see in your employees.

How much does it cost?

Optimize Hire sells its service as an annual license, which allows your hiring managers to assess an unlimited number of applicants for all of your job openings each year. Give us a call at 800.330.2020 to get more specific pricing information for your organization.

How many applicants can I assess?

You can assess an unlimited number of applicants. In fact, the more the better! Whether you assess 1,000 applicants or 100,000+ applicants per year, the annual license cost is the same. Instead, the annual license cost is based on the number of people you expect to hire over the next 12 months.

How long does it take to complete the pre-employment test?

Optimize Hire boasts one of the shortest pre-employment assessments on the market. It takes applicants approximately 8-10 minutes to complete an Optimize Hire Pre Employment Test and the national completion rate is 96%.

Is Optimize Hire better for small or large organizations?

Our clients range from multi-billion dollar companies who hire thousands of people per year to small businesses hiring only a handful of people per year. Regardless of the size of your company, our pre-employment tests are strong predictors of job performance.

Do you work with my industry?

Yes, Optimize Hire works with companies in all industries. Visit our Industries Page to learn more about our assessments and specific results related to your industry. If you don’t see your industry, send us an email by filling out this form, or call us at 800.330.2020. In our ten-year history, we’ve likely worked with a company like yours, even if your specific industry isn’t currently listed on our website. We’re happy to share our results from your specific industry.

Does Optimize Hire cover the posting fees for 3rd party sites?

No, Optimize Hire does not cover the posting fees for 3rd party sites like CareerBuilder®, Craigslist®, and Monster®. Clients are responsible for 3rd party posting fees.

How does it work?

Optimize Hire will automatically guide you through every step of the hiring process, and our goal is to make it as easy as possible for you and your team. To learn more, visit our How It Works page. If you’d like to schedule a demo with Dane, our head of sales, click here.

How long until I can start assessing applicants?

You can sign up and start assessing your job applicants in about 5 minutes. If you use an ATS like iCIMS or Greenhouse, the process may take slightly longer, but no more than two weeks.

Does Optimize Hire have a pool of applicants?

Optimize Hire does not have a pool of applicants. Instead, we help you evaluate the applicants who apply to your job openings using our scientifically proven pre-employment tests that are tailored to your industry and the given job. We leave it up to our clients to recruit applicants.

Where is candidate information stored?

Optimize Hire stores basic candidate information (e.g. name, email) from your Applicant Tracking System. We do not collect sensitive information from candidates (e.g. social security number, etc). Optimize Hire servers and network are located in Class A data centers in Chicago and Dallas which are secured by 24x7x365 security, controlled access, and egress to registered parties only, and software firewalls and user passwords. We utilize HTTPS server certification, customer authentication and authorization, and encryption.

Optimize Hire monitors its systems 24x7x365 through a combination of third‐party tools to provide early detection and notification of potential issues, with technical personnel available to prevent issues or correct an issue quickly if it arises. We conduct a backup at least once per day and maintain seven days of daily backups.

What is the validation process? How do you make sure it’s compliant with government regulations?

Optimize Hire experts and researchers at the Wharton School will conduct a job analysis with your project team to profile the various roles.

Additionally, Optimize Hire conducts validation studies to prove how accurately the pre-employment test scores predict job performance outcomes. All Optimize Hire Pre-Employment Tests are validated, meaning they are scientifically proven predictors of job performance and also meet the U.S. Equal Employment Opportunity Commission guidelines.

The Optimize Hire team, along with researchers at the Wharton School, can conduct a validation study to prove how well our pre-employment tests predict job performance outcomes and turnover among your job roles. Experts at the Wharton School hold their studies to the accepted scientific standard of 95% confidence, also known as statistical significance.

Optimize Hire Pre-Employment Tests are strong predictors of retention, sales revenue, supervisor performance ratings, customer service ratings, promotion likelihood, safety outcomes, and more.

There are two ways to conduct a validation study depending on what’s easiest for your HR team:

Option 1: Validation study with your current employees

1. Several hundred of your current employees take an Optimize Hire Pre-Employment Test.

2. You send Optimize Hire any job performance data that you collect on individual employees (e.g.sales revenue, supervisor ratings, etc).

3. Researchers at the Wharton School analyze the links between your employees’ test scores and job performance data and report back their detailed findings.

Option 2: Validation study with your new hires

1. Your applicants take an Optimize Hire Pre-Employment Test over the next 12 months.

2. You hires several hundred new employees over the next 12 months.

3. At the end of 12 months, Optimize Hire and experts at the Wharton School will compare your new employees’ test scores with their job performance data to prove how well the test predicted job performance.